Since they are still in business, it is obvious that UPS can deliver most things unscathed. They just don’t seem to be able to consistently deliver anything fragile that is mildly awkward in size, shape or weight without reshaping it. No matter how well packaged said item might be, somebody at UPS, at some point, will drop the thing on its corner and permanently damage it. The latest such item permanently reshaped by them “at no cost” to me has been a 20x24 inches 16 gauge 63 dollar zinc plate beautifully wrapped in 12 layers of corrugated cardboard. Not that big an item, and not that heavy. But at some point some troglodyte decided he, ok I won’t be sexist, or she just had to fling the thing and drop it on its corner in one of their nifty brown trucks, thus permanently bending it.
This is not the first corner they have destroyed for me. It has happened with one of a pair of Vanderstein Speakers, a small box of 100 sheets of 8"x10" Ilford photo paper (not even awkward in size shape or weight!), and a bigger box of 100 sheets of 22"x30" Rives BFK printmaking paper. It seems to be a natural law that if I order something for which the integrity of a corner is crucial, chances are UPS will ensure that the corner gets destroyed.
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